Sofia Education & Welfare Society has been awarded One Maruti Van, for the program of Mahila Helpline (Mobile) to be operated in Mobile Helpline Project in zone -3 North East/ East District (Police) of Delhi. It is a program by Delhi Commission for Women, Govt. of NCT, Delhi. The Van is equipped with 3 drivers and 3 Female Counselors to operate in the area of North east/ East District (Police) of Delhi.
Janab Azimul Haque (Deputy Commissioner North East Delhi) Flagged off the mobile Helpline Van supported by Delhi Commission for Women (Govt. of NCT, Delhi)
It operates 24 x 7 and 365 days. One Toll Free No.1800119292 has been provided by the Delhi Commission for Women and one Mobile No. from the organization. The complaint received with Delhi Commission for Women in the operating area will be forwarded to us, the staff of the organization has to attend the complaint immediately and provide help to the distressed women or girl. Till 31 March 2015
we received 1315 calls Out of which 645 are successfully counseled by SOFIA, others which have been transferred to other NGO or repeated calls, and some of them were referred to Delhi Commission for Women, as these need a special attention. The van has started its operation since 1st July 2014. Most of the complaints are of domestic violence. It’s been a good initiative by the Delhi Commission for Women, Govt. of NCT, Delhi.